| A: | Vreau sa schimb camerle. Defapt, imi vreau banii inapoi pentru seara asta!
I want to change rooms. In fact, I want a refund for tonight!
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| B: | Si care este problema domnule ?
And the problem is, sir?
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| A: | Gandacii mi-au invadat camera!
Cockroaches have taken over my room!
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| B: | Imi cer scuze domnule. Va vom da o camera noua si va vom returna banii pentru camera curenta.
My apologies, sir. We`ll give you a new room and refund the value of your current room.
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| A: | Multumesc. Vreau sa recomand in continuare acest hotel si altora.
Thank you. I want to continue to be able to recommend this hotel to others.
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| B: | Intotdeauna incercam sa ne tratam oaspetii in cel mai agreabil mod posibil.
We always try to serve our guests in the most agreeable way possible. |